e-Business
e-Business
encompasses everything an enterprise normally does, implemented
with Internet technology.
Examples of e-Business applications include:
- Shopping carts and payment gateways (Order
Processing)
- Lead generation (Prospecting)
- Supply Chain Management (Just In Time)
- Secure Document Management (Customer Service)
InSite Media implements these solutions, and more.
DPC
Consulting's web
site includes an online store for showcasing rare bargains on
name-brand equipment. Content
management enables DPC staff to keep the ever-changing catalogue
up to date. Orders are received via email, with funds transferred
to DPC's account.
Vancouver
Bookbinding collects qualified leads from their
web site, which receives in excess of 9,000 unique visitors
per month. Leads are send by email. Future plans include integration
with a Customer Relationship Management, and increased automation
of routine sales processes.
Contac
Travel is the 2nd largest Travel Information
fulfillment center in Canada, and the only one to offer travel
agents online material requisitioning.
Over 5,000 Canadian travel agents in Contac's
database use the online system to order brochures, catalogues
and other marketing material. The agents appreciate the convenience
of previewing material online, and the simple "add to
cart" order processing.
"Response
to e-Contac has been exceptionally good. Agents find ordering
brochures on-line to be efficient and appreciate the value-added
features available exclusively on e-Contac."
|
|
